Customer Service

Contact us: - via e-mail, phone or mail.

Delivery: - usually within 7 days of order being received via courier service (free to major metropolitan and regional centres within Australia)

Warranty: - 10 Year warranty

1. We stand behind our products 100%. We will help you with any product concerns whether when new or being used for years.
2. Products are warranted against original defects in material or workmanship under normal use for the duration of this period.
3. Warranty excludes all incidental or consequential damage that result from user mishandling or use of the product in other than its intended capacity.

Cleaning: - Our stainless steel bins are easily cleaned with warm water and a soft cloth. Micro fibre cloths provide effective, streak-free cleaning.

Child-proof features: - the bins are designed to make opening by a child difficult. Specifically, they incorporate flush-fitting lids preventing easy opening from above and a 2 step pedal mechanism making it even more difficult for a child to access. These mechanisms rely on adequate maintenance of the bins such as the prompt removal of waste when full to allow proper closure and an appropriate amount of adult supervision – children should not be allowed completely unsupervised in any environment.